Vodien staff crashed my website twice
Vodien staff crashed my website twice. Once by downloading a backup (while I am on the phone with them) overwhelming my data limit & another time when they updated the php without connecting to SQL. The staff said their server went down & when I contacted another rep few days later, she said there was no such incident. And when I requested (5 times) for their management to call me, they just refused to do so. After waiting for more than a month, & numerous emails, I have no choice but to bring it here: let’s see if their management will take accountability. I’ll update again if & when I hear from someone in a responsible position. I do believe in giving companies a chance to improve, just in case there’s a miscommunication, esp since Vodien was a local start up. (Case number:OFS-352938 & E-359400)