Ulefone 6s customers beware
I will start off by that you know my circumstances I'm 63 year old disabled man with several other conditions like diabetes stage 1 liver and kidney disease heart disease thyroid I had a damaged back and head for years the head injury happened when I was 6 and got back injury happened in a garage I am on a lot of medication which makes me unstable because they are powerful drugs like morphine patches which makes me shake I dropped my phone unlocked so I wanted a tough phone this one with the right up sound in perfect so earlier this year I bought one the 6s to be precise when it turned up it was fine but within a couple of months it was showing so many faults it was unreal the screen was jumping I could not download any information from my phone to my laptop the phone would simply not allow it I have contacted customer services you tell me to do a reset I told them I can't do a reset because all of my medical information and phone numbers are on the phone they sent me a video of how to download the information onto my laptop I told them the phone will not allow me to do this I asked them if they could send me a new phone phone so I can put the information from this one to the other phone by Bluetooth and then send this back to them they refuse they will not help me at all now now you plug the leading it will not charge so I think the reason for not being able to download data is because a connection is bad and now it's affecting the charging as well if I put it on the charger plate it takes hours to charge it doesn't charge properly the battery lasts for about an hour or half an hour this is without a doubt the worst phone I've ever bought in my life if I am disabled I rely on this phone for hospitals all my diabetic information is on this phone all of my hospital appointments are here all my doctors appointments are here ear yet I cannot get to any of it properly at the moment I have sent emails about 3 or 4 they simply do not reply it's like me do not care about their customers their guarantee is worthless absolutely worthless this is how this company treat disabled people it is absolutely disgusting so buyers beware buy the phone you get no customer services at all the guarantee is worthless so if I were you I would go for another tough phone one with better customer services customer services phone number you have to email them or text them this is ridiculous where is texting and emails they do not reply so you do need a phone number a customer services phone number I think they do not supply a phone because they know their product is bad and would not be able to handle the complaints