Class Action Lawsuit in the making
Class Action Lawsuit in the making also got scammed these are cheap halloween store wigs, not human hair, sheds, rubbery scalp material. These are the worst wigs i have ever seen. Bait and switch at its finest. Run don't walk. You definitely get what you pay for. Their response: Dear Customer, I appreciate your response. We are sorry our item didn't measure up to your expectations.. We will make an honest effort to improve, additionally, there will be two choices provided to you 1.If you decide to keep the product, you will immediately be reimbursed a partial refund of $10. 2. You can return the product to us and we will give you a full refund. If you accept, we will provide our returning address. Please note that you will take charge of the shipping fee. I'll state in advance that international shipping is expensive (you can ask the post office for logistics costs first.Please note: Customs taxes and fees will also need to be paid by you.) and the rate of lost shipments is relatively high, as well as the time it takes to sign for them, I think a partial refund and you keeping the items is a better option. Do you accept we offer you a partial refund ($10 dollar) and you still keep the item you received? This is the RETURN address of our factory in Asia: Ucreative Space Center. Room 208, Building 1, Youchuang Space Center, No.3 Qunhui Road, Baoan District. Shenzhen. Guangdong Province. China Zip code 518101 We are looking forward to your reply and hope to solve this as soon as possible. Best regards. Follow up response after trying to take down my negative review: Thank you for bringing this to our attention. After carefully reviewing your request, we have determined that a refund of $15 is the best offer we can provide at this time.We understand that this may not be the ideal resolution for you, but we hope it demonstrates our commitment to addressing your concerns. If you would still like to proceed with the return, we will provide you with the return address Room 208, Block 1, You Chuang Kong Jian Center, Qunhui Road 3, Baoan District, Shenzhen City,Guangdong Province, P.R.China Postal Code 518101 Let me know what you decide. Have a great day! Customer Service Department If y’all want to get a lawsuit started please contact me.