What a shocking experience!
I approached the company via its website chat and asked to speak to a sales representative in order to fully understand their ability to provide general 3PL service. Shortly after, I was contacted on Whatsapp by someone named "Anthony" with a photo of a half-nude guy who presented himself as a "dropshipping agent from WIIO". When I asked what made him use such a photo in a business profile, he responded by calling me a w@nker, mocking my (standard portrait) photo, and immediately blocking me. A few minutes later, he unblocked me, made another mocking remark, and blocked me again. Even the complete lack of response from my side didn’t stop him from repeating the above for the third time. This is something one could expect to see maybe in some teenager chat room but definitely not from a representative of a respectable business entity. Naturally, I assumed that I was dealing with an employee who didn’t realize that he represents a company, so I headed back to the WIIO site chat to ask to speak with someone less aggressive only to discover that I was blocked there as well. Much as I’d like to believe that it was a rare incident of an unruly employee, the blocking on WIIO implies that behind the very impressive website, the company is run by a couple of 12-year-old kids. * I’d be more than happy to provide a transcript and screenshots of the chat (including the phone number and the photo of the representative) to Trustpilot and WIIO officials for further investigation.