Did not provide service paid to renew a…
Did not provide service paid to renew a passport. Did not provide customer support. Rarely communicated through email or by phone. I paid for 3 days service on Nov 3rd, 2024 and after 2 months received my cancelled passports. In the meantime, I went through the state department to get a renewed passport. My advice: do not use private passport companies. Go through the state department directly. I went through a nightmare with a great deal of extra expense.