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Marc Lykke

Denmark

1 Reviews
2 Reads
0 Useful

1 review

DJI

Worst customer service i have ever…

Worst customer service i have ever experienced. My drone was send wrongly by dji, so that DHL sees it as dangerous goods. Instead of fixing the problem. The package has now been in Brussels a week and all the customer service tells me is they are sorry and that they are working on it. But nothing happens. I have several times been told i would get emails with updates within 24 - 48 hours. But since monday no email has arrieved and it is now Thursday. I guess its time to change ecosystem and find a different manufacturer. Would not recommend to buy, since you are let down when you need customer service. The info has been sent, yet today is another day where nothing happens with my order.

2026-04-30