Zero Stars - Awful experience from start to finish
Awful from start to finish. Order for 3 bras was for £44.91, but they took £58.38 from my account with no explanation. They did refund the £13.47 promptly when I queried it. Bras were poor quality and not as described on their website - on 5 separate points - only 3 rows of hooks, no jelly bands surrounding cups, narrow band below bust, narrow band to side of cups and one was the wrong colour, i.e. light grey instead of black. I raised a return request and over the course of a few days received 5 separate offers to keep the bras for £4, £6, £8, £10 and finally £12. I declined each offer & requested a UK return address. They basically refused this saying it would be too expensive to return to China despite items allegedly coming from USA based on the postal notifications (lol we all know this crap is coming from China). As they failed to honour their money back guarantee, 14 day return policy, I raised a charge back claim with my Bank, which was successful and a full refund has been received. Only wish I had checked Trust Pilot before I ordered the items. Save yourself the hassle, do not order from this company.