So disappointed to book a room in…
So disappointed to book a room in Margaret River (Margaret’s in Town) for our 25th Wedding Anniversary at, what was at the time, a good price and then to find that as soon as the money had been taken out of the account, the same room for the same dates was now over $200 cheaper. Even more annoyed after contacting Booking.com and filling in a price match form, to find that our booking ‘did not meet criteria’ for price match and they would not honor the price on their website. Feel very cheated and will think carefully about using Booking.com again, especially after hearing that others have had the same happen to them. Very dishonest and not interested in customer service at all.