Overcharged for my order!
I ordered 2 shirts and paid $8.99 for expedited shipping. The confirmation e-mail that I received was for a total of $57.57. They charged my credit card $71.96! Pretty sure this company is not legit and is a scam!
BKS
United States
2★ Reviews
3👁 Reads
0👍 Useful
2 reviews
Don't order a Crate & Barrel Gift Card via their website
If you order a Crate & Barrel gift card and want it delivered to you, DON'T. I just spent 45 minutes talking via chat and finally called customer service only to be told it takes 10-15 BUSINESS DAYS to be delivered. There is NOTHING on their website saying this and to make matters worse, when I checked my Crate & Barrel account the order says 'delivered' (it was not). I ordered this on 01/02/25 and today is 01/08/25. It's been 5 BUSINESS DAYS! When I questioned the Customer Service Rep I was told..."Oh, that just means that it arrived at the Post Office". WHAT? They send gift cards via the Post Office? BTW...I know when the Post Office has mail because I can see it on USPS 'Informed Delivery' and it is not showing on USPS. We all know that the PO is a disaster. I will NOT have this gift card in time to take to the wedding shower I ordered it for if it takes 10-15 business days to be delivered! This is what their website says about delivery of gift cards....Standard delivery is free of charge and should arrive within 3-5 business days. Their customer service reps are LIARS!