Stay well clear of Preston Baker in North Leeds
My first review which named the agent was removed as the agent complained to Trustpilot. She didn't want her full name to be included or take accountability for her appalling service. Throughout the selling and legal processes rather than being an advocate, she delivered frustratingly and consistently poor service and sales progression. At the start she did little to market our buyers property and showed a disturbing lack of engagement, which continued throughout the whole process. We then establish the bottom of the chain is not a first time buyer,as advised, and actually there is a fourth party in the chain and complications around this. She consistently failed to facilitate communication with solicitors, buyers and sellers, which resulted in several failed exchange of contract dates a three failed move dates. All this occurred prior to Christmas. Hopefully this review will help her appreciate the impact of her inaction, which led to needless distress and sleepless nights for a number of people in the chain. I did raise two complaints in an attempt to resolve these issues and elicit a change in approach from the agent without success. This particular agent caused us many sleepless nights. Since posting this updated review PB have made attempts to have my review removed from Trustpilot.