Non existent support. Only use if you have devops in your own team
Honestly, the service is OK, however, the moment you have to deal with support you're done. Probably the least caring support I've seen is Google outsourced India support. In the last year alone: they took over a year to fix security issues, and I mean high security issue that leaked customer details when using Runcloud Hub with Stripe. Then they introduced new user permissions nobody asked for and asked users to migrate themselves. Now they broke MySQL instances and sent massive email to everyone "could you please fix it for us". This is just honest review. I hope they'll improve but honestly, it's downhill every month.