Paid for coverage of an event that wasn't live - no refund.
I paid to watch the met gala at the weekend. I logged in and there was no racing, only a view of the boat house. When I asked why, I was told that they were not covering time trials. I immediately requested a refund as this was all I purchased the item for. Three emails later, I still have no response or refund for an unused, unfit for purpose, purchase.