Exceptional, personal, professional service
This was a very deliberate decision to go with an Australian-based DIY web platform with my new website rarephrase.com rather than the international one I had become familiar with. The quality and professionalism of the Crazy Domain system is excellent. The service has been exceptionally good due to the fact that I had a specific person allocated to my project who I could call direct at any time if I needed help. This was especially important as I was totally unfamiliar with the Crazy Domain system. My go-to person, Amanda, was outstanding in guiding me through the process, both with her technical knowledge and her professional, helpful attitude. The reason I haven't given a five star rating is that I found the platform a little limiting creatively in comparison to what I had been used to. For me, the blocks and features building system was a bit prescriptive and restricting from a design flexibility aspect. Of course, a contributing factor to that would be my unfamiliarity with this particular system. Overall, I am extremely happy with my site, which needs a daily update and so far has caused me no problems. And I know if it does, I can call Amanda immediately.