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CHRISTINE

United States

1 Reviews
5 Reads
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1 review

ChinaTour.com

It comes down to the air transportation…

It comes down to the air transportation arranged awful. Months before travel we were sent a copy of the air reservations and asked to ok it. We were shocked the return flight arrangements would require us to be on flights or waiting in airports at total of 48 hours. So we said this does not work please arrange something else. When we received our travel package weeks before our travel nothing had been changed. We went back and fourth with the represtative for weeks and nothing changed. She reminded us of the low cost of the trip as an excuse for the poor flights arranged. This trip required us to spend 16 hours in Saigon’s airport outside of security because we could not check our bag early. This after a two hours flight into Saigon. Boarded flight 16 hours later and after a 5 hour flight another lay over in Soul for 12 hours before our 11 hour flight home. At our insistence we were provided a 2 star hotel in Soul to freshen up for 4 hours but this had been a big drawn out battle with the represtative to arrange. Would never travel with this company again. My wife and I have traveled coach around the world with many other companies, India, Africa, China to name a few. So we had a lot of others experiences to compare this one too. Avoid this company.

2018-06-21Verified