Poor customer service
I’ve made 10 purchases with this company, and on two occasions I did not receive the products I paid for. I discovered that I had entered my player ID incorrectly, off by just one digit. When I contacted customer support to resolve the issue, they offered no assistance whatsoever. They simply cited their terms of service and abruptly closed the chat. I’m now out approximately $15 for a product I paid for but cannot use.