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Jevan Cashmore

New Zealand

1 Reviews
4 Reads
0 Useful

1 review

HealthCabin

Not perfect but better than most

I have been shopping with Health Cabin for eight years now. For the most part they are a very trustworthy and cost effective choice. I have placed hundreds of orders with them and have always received what I ordered, no counterfeit products. My only gripe would be their crapy website, the ticket system and the customer service people’s inability to understand what you are saying. The website has issues, use it enough and you will repeatedly experience problems. The ticket system is too slow, so if you place an order and need to adjust it or something, it is normally not possible because the shipping process is generally quicker that the ticket process. The support people’s inability to understand (some) English is only an issue when discussing complex issues or questions - they are actually better than most Chinese based companies. All in all they are a good company. Better (IMO&E) than most!

2018-07-05Verified