Great customer service and excellent installation!
I purchased a battery from 800battery.com 2 years ago with a 3 year gold contract coverage. My car would not start yesterday so I called customer service and inquired how to proceed. The Representative was able to pull up my account information via the cell number from which I was calling. He confirmed all the information and asked when it would be convenient for the local city technician could come and install a replacement battery. Very efficient customer service was provided by the 800Battery representative. Then the local contractor company that does 800Battery’s work was outstanding and I realize the local technician provides an even greater, excellent face of the battery replacement company. I live in Miami and the young man who provided the installation of my battery on both occasions is Excellent! He was on time within the window of time we scheduled, he had all the necessary knowledge to access my battery which is located in the rear of the car between the trunk and back seat. He was efficient, friendly and polite, and even offered to reinstall my rain gear, canvas car cover, etc., that is stored in the trunk. If you live in Miami and contact 800Battery.com (which I recommend), please ask that the contractor technician named Damian comes to install your new battery. Thanks very much to both entities!