Great for the price, but know what you are buying.
Intertrips provided everything that they said they would. My main issue with this particular tour (Splendid China) was that it was more about getting us to and from their "factory tours"' i.e shops than it was about sightseeing. They could eliminate Hangzhou and Suzhou completely and have a much nicer trip. We wasted a couple of days travelling on buses and checking in and out of hotels instead of enjoying ourselves. Should have just spent 4 days in Shanghai. On the plus side, the hotels were 5 star and the included breakfast buffets were unreal.