Ratings by category
Our ratings by category: Protection from home invasion: not rated - thankfully N/A Technicians at the home: 4 AI phone assistant: better but difficult to reach human: 0 Security personnel: 4 Communication with human technical staff: each call at least an hour to reach someone. If you reach one then rating is 4. Often you never reach someone they promise to call back and 50% of the time they don’t. When this happens, the rating is 0. Yesterday I spent 2 1/2 hours four phone calls to discuss adding Google Nest Cameras to our system. No one ever called back and never reached anyone.