Misleading claims re. Lifetime labor availability
I own an American standard walk in bath tub since almost 6 years and truth is they sell you lifetime warranty on parts and labor however they do not have the labor to service. It takes months of frustration and numerous calls to even schedule service person who is a no show and when escalated to upper management they never respond as well. Lesson learnt they are misleading while marketing and their schedulers complain about how they are short staffed and no skilled labor is willing to work ...so unprofessional a business that they don't have a solution to this issue since years and put it on customer to hear this each time the tub has a part that needs replacement. This is a repeated reportable issue I will send to BBB. My senior parents are left with no means of using the shower faucet since 3 months now.