I ordered a purse on 12/4/19 from…
I ordered a purse on 12/4/19 from pursevalleyfactory.ru and started asking for shipping and tracking number 7 days later. There website terms and conditions states that products ship within 3-7 days and tracking information is available 7-10 days from date of order. I have written many emails and contacted pursevalley through their contact form 7 times. The last email conversation I had they told me the purse was picked up by DHL on the 14th and would be delivered on or before the 19th. Of course the 19th came and no purse so I called DHL with the tracking number and DHL confirmed that a lable had been printed on 12/14/19 but as of 12/20/19 DHL had not picked up the purse and had not been contacted by purse valley to pick up the purse. This website appears to me to be a complete SCAM they think they can get away with taking your money and not sending product. I contacted my bank, a major national bank who was already aware of the massive amount of complaints against pursevalleyfactory.ru. I wouldn't order anything from this website and/or stay away from sending money to ZHOU YANGEN who is the person who your money is sent to when you use moneywise transfer service. My only intent on writing this TERRIBLE review is to save consumers from not only pursevalleyfactory.ru but Trust Pilot and moneywise transfer. Both Trust Pilot and Moneywise transfer continue to allow this company to post a 4.8 rating.