DO NOT BOTHER WITH FUNDEDX
On Saturday I purchased a 50 K funded account through the website. I chose to pay on credit card and when I was in the checkout the payment process was blocked by my bank but then their systems automatically redirected it to a secondary payment processor where the transaction went through for $355. That's when the problem started the checkout Hung and I never received a confirmation email for my purchase so no login information no account details. No nothing. I sent an email through their website contact form which bounced back to me. Then I contacted support on discord where they started asking me lots of questions about giving them my wallet Address and I just had a very sloppy Customer Service experience with them directly which was super super frustrating because I was just going around in circles repeating the same thing over and over again and they were just not on the ball with what I was saying. I've basically now been ghosted. The payment has gone from pending to completed on my credit card. I've still got no account confirmation no funded Login information and their support team is just ignoring me. They refuse to give me a refund 100,000% I would never use this company and pay by credit card because they clearly have problems with their payment processes which I understand but they have been so slow to act and ignored the fact that the problem is on their end not on my end they could've easily just granted me the funded and sorted out the payment later and if the payment didn't work out they could've asked me to just do another payment either by crypto or credit card and I would've done that and if I didn't do that they could've just canceled the funded. It would've been no loss to them and they would've had a happy customer but they were so focused on following their extremely rigid process and ignoring the customers needs that it's just completely pissed me off and now I'm at a point where I'm pretty sure I have to dispute it through my credit card company and wait weeks for the resolution rather than them just being Man enough to acknowledge that there's a problem on their end and deal with it quickly but they've chosen to drag it out and do it as difficult as possible so be careful when you choose this company to do fundeds