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Suzanna O'sullivan

United Kingdom

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1 review

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If I could leave zero stars then I…

If I could leave zero stars then I would. I accidentally ordered a much larger size than I expected due to misunderstanding the sizing chart. I filled in an online claim request form and submitted it asking for the correct size (medium) to be sent and I would send back the 5XL t-shirt. I got a response saying that they are shipping a replacement 5XL t-shirt to me instead of giving me the correct size or a refund AND both t-shirts will now be donated to a charity shop and I am £30 out of pocket. I am upset because I love the design but the dumbasses can't tell the difference between me asking for a medium and NOT a 5XL. I WILL NEVER EVER order from this company again!!!

2020-09-10