Terrible hair company
Terrible hair company! Honestly so disappointed with the two orders I made with them. First one, the wig construction wasn’t made to fit anyone’s head. The cap size was way too small and the 360 lace frontal was more dense in some areas and less in others. The wig didn’t even last a good few months because of the excessive SHREDDING! Arghhhhh so annoying. I gave them another try and made an order last month and honestly it was the worst decision I made! The wig came and it was NOTHING like my order instructions. I paid extra for more density and got the bob standard wigs that they leave sat in their warehouse for ages. There was no information on the card that they send with the wig that matches the one I ordered. I ordered the natural colour, I got a 1B, I ordered 180% density, I got 140 if that! I sent countless amounts of emails back and forth and was told that they’ll check with the factory worker and they’ll do their “best” for me because I’m their “number one customer”. I sent a separate email requesting their shipping address and they provided me with that swiftly because they don’t want to reimburse me despite them being in the wrong! Such lack of professionalism and customer service skills!!! I honestly despise this company. That’s £230 down the drain. I will NOT purchase from these fraudsters again. At least with RPG show you get what you pay for. I may consider reordering from them again.