Unable to get Exchange or Refund
I ordered two pairs of pants that are way too small (not the size indicated). I contacted the company about exchanging the items for a different size and was offered 20% off my next order instead. I said I was only interested in an exchange or refund and their response was that returns are difficult and that I should take the 20% off. I just want my money back at this point and they aren’t providing any information on how to return the items for a refund or exchange.