Never Bustbuy again
Purchased a stove online for delivery. Two week wait. The item arrived and the entire side of the unit was caved in. The box was fine, so you have to wonder how that happened. I called support (offshore center) and was told it would be another two weeks, so I cancelled the order at that time. Since she ignored my request, i went online to cancel the order again. A week passes and I am finally credited with a portion of my original charges, requiring another call to their substandard call center. I'm told that I didn't cancel the entire order, hence the difference in refund. I will never order from bestbuy again.