Greta, our travel ANGEL for Travel All Russia and the extension to Baltics.
Greta, our coordinator for Firebird Tours, was "with us" all the way. All arrangements were done on-line and/or by phone except for our international flights. (There was a monetary reduction for us to make our own flight arrangements). Greta answered all of our questions and some of them for a "third time!!" to give us the reassurance that everything was under control. Every single element of our trip came off without a hitch. Tour guides appeared promptly and were so prompt as to be there always 12 -15 minutes ahead of time. Our transportation was similarly extremely prompt. All transfers took place exactly as scheduled on our final itineraries. Before that trip, the planning, advisories, visa application process and all small considerations were done without a single flaw. Finally, I cannot recommend enough the Volga Dream tour to/from St. Petersburg/Moscow. The venues were well identified in our program literature and all performed as advertised! The boat was safe, the food was generous and fantastic. Entertainment on the boat was fantastic. Educational and art seminars on the Volga were beyond belief as to academic and artistic excellence. One should not miss the opportunity to have this as a lifetime experience.