Excellent customer service
Excellent customer service My wife traveling within India during her India trip. First time, using this website for booking domestic flight. And very first time, I booked the flight with wrong name. As I realized the name was wrong immediately, I called up India customer care number, and spoke with Vishnu. He was so nice, spoke to him about 10 minutes, and he made the name change quickly. He did mention that I realized the mistake and called immediately which is important because ticket was not issued when I called. Once ticket would have been issued by airlines, then it is still possible to change the name, but there would be additional charges. So it is really important to call immediately upon realizing the mistake. Thanks to Vishnu who was very professional and courteous to make the changes. It was pleasure talking to him. Please do not judge representative's slang, if you are able to understand, then it is good. Way to go HappyEasyGo!! Keep up the good work!!