Peloton refused to stand behind offer provided in writing.
I purchased a bike in early December, 2023. Two deliveries were canceled. When I complained and said I would cancel my order if I experienced another delivery delay, Peloton Customer Service, in writing, offered a "Complimentary Membership". I took delivery on Dec 26, 2023, tried to obtain my complimentary membership, and Peloton refused to honor their offer saying it was offered "by mistake". Buyer Beware. I do not believe you can trust representations made by Peloton even if in writing.