This was my first time buying and i…
This was my first time buying and i think there are a lot of areas that you can improve. I had one order cancelled (the same item) because the merchant couldn’t fulfil my order. I did receive a full refund but i lost some because of the currency rate. That’s not a big deal. Then i tried ordering the same item and it went through, even though i chose the free shipping option, i received an email that it will arrive mid august. I sent an email around mid august to ask for my order status and i had no reply until i have to send another email. Couple days later i got a reply that i will receive my package early october and shipping is upgraded to dhl. I did received the goods in early october, packaging is poor though, no bubble wrap or any wrapping of any sort. Some of my goods have dents from the shipping process. So overall i think if the shipping estimation and packaging are not improved, i dont think that i will try buying through 1outlets anytime soon.