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United States

1 Reviews
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2 Useful

1 review

Olderbest

Package never arrived; Olderbest refused to refund or replace

TL;DR-- I didn't receive my package, and Olderbest sent me on a runaround with the delivery company and then refused to refund or resend. They got my money and I got nothing. Detais: I place an order with Olderbest that never arrived, though it was marked as delivered. After having to open a ticket multiple times, I was told to get a statement of nondelivery from USPS. When I attempted to do this, I was told that the class of mail Olderbest used was not eligible for an inquiry. Olderbest refused to replace my package or offer a refund. Their tactic seemed to be to create as much work as possible for me in hopes that I would go away.

2024-11-22Helpful 2