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Hayley

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

HOBIBEAR.COM

Worst customer service

Worst customer service. I ordered what I thought would be my size but the shoes didn’t fit. When I asked to exchange them, they offered me some BS about selling them on or keeping them and then giving me a discount on the size I wanted (to obviously save them money) instead of telling me how I could exchange them. When I told them I didn’t want to do that but wanted to exchange them, they just the previous information. They obviously just want to sell shoes (duh) and take as much money while boosting sales numbers. Such a shame because I’ve heard great things about their shoes but I won’t be buying from them again and wouldn’t recommend them to anyone.

2026-05-12Helpful 1