I love this.
The staff helped me set up my account from start to finish, they are extremely helpful and very patient with me, I was up and receiving packages in no time. Most items are not free, but there are lots that are massively reduced like 80% off. You don’t get sent anything that you do not approve so there are no unexpected expenses, it’s great getting a big pile of packages every day to open. And it’s great to give away things to your friends.