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April Macneill

Canada

1 Reviews
4 Reads
0 Useful

1 review

Express Passport

Absolute garbage

Absolute garbage! I unknowingly filled out the application with the notion I was filling out a government issued passport renewal application (in a rush and embarrassingly not doing my due diligence, so this part was complete fault of my own). Minutes after filling out the paperwork I realized it was a third party service and cancelled immediately as I didn't require their assistance and the situation was thoroughly explained to them. They charged me $75 to essentially delete my sensitive information and cancel my application. There was no service whatsoever given to me and yet a charge of $75 remains- I assume this is the only way they make any money. Such a scam and I'm in complete disappointment and disbelief of this entire situation.

2018-11-14