I'd give 0 stars if it was an option
I'd give 0 stars if it was an option. Got my printer as a gift a couple years ago. It's been... ok. Definitely 90/10 when it comes to messing around with it/ getting a usable product. Took a break from it for a while last year, and decided to set it up again this last month. My screen went haywire so I called tech support. Oh wait... you only do email tech support... So endless emails later for the past couple weeks and been working with "tech support" to solve my issue with no end in sight. Endless emails. Lots of tinkering hours. Lots of wasted filament. DONE. Leaving the creality family permanently with a very bad taste in my mouth. Selling the printer, selling the dryer, getting creality out of my house. Super disappointed in this situation and how you have handled things. In today's day and age, time is money, and you've wasted both of mine. Just Done. 🙌 If you're looking for a good reliable printer, I decided to go with elegoo carbon 2. In the time it took me to purchase one, set it up, test print, and print 3 production models, creality FINALLY sent another email with no end in sight apologizing for a ' late reply'. LMAO. READ that last line again if you need to. Go with better, you'll thank yourself later. Oh and I wouldn't even try and call them, the phone reps send you to email, email takes forever to respond and get problems fixed. Cross posting this where I can find reviews.