The company has a "0ne strike" Policy
The company has a "0ne strike" policy. During a person's application process to have a free consultation, one must confirm at the least agree & confirm at total of FOUR TIMES that YOU WILL NOT STAND UP THE PERSON ASSIGNED TO YOU; YOU WILL AT THE AGREED TO DATE, & TIME BE MENTALLY PREPARED by being in a quiet place, have your (if you have one) credit credit company profile open, or copies of the most recent report & be prepared to share such information with the person assigned to you. Be prepared to share your personal information as your assistant will be sending some legal documents to you to sign. All this & more to agree to before someone is assigned. I did all this & it was set. The time came & I was there & ready. Sunday afternoon came & I was waiting. So 15 minutes came & went, no email, no call. One hour went no call or email. I sent email because I had no phone to call. Then 90 minutes go, still nothing. Then 1:45:00 I send another email so at 2:00:00 mark I sent two consecutive emails & at 2:15:00 a scolding email RE: failure to be punctual as I was. Finally around 2:30:00 email reply says I wasn't on the list for that time slot. BULLCRAP!!! I was scheduled & confirmed since four days previous with three follow-up emails. At just over 4:10:00 some black bearded early 30s guy calls says my credit report needs a few things even though my CR is already in 700s suggests I buy their credit helper service that's too expensive for what little needs doing. We spoke maybe 7 minutes. I was furious & emailed the company letting them know how very poorly I was treated. They'd had no clue who called me. I did them that way, they'd forever block me. Me, I was told via email ""sorry". More/less on March 15, 2023. System only goes back one year...to December 2024 & back to 2023 is too far back so I can't make the date closer to what I believe it to be. I've not gone back for help they're too expensive plus to have this "business credit", you MUST during the process spend some $100s for various projects & you'll also be paying LOT$ for their $ERVICE$ so be aware ahead of that & you also must sign a binding contract as well. The time a "business", NOT a charity!!!