BLBlackview★★★★★
Poor return policy for defective unit
I bought a bv5300, the unit is defective the support department agrees . Unfortunately they will exchange it but want me to pay the shipping which is more than 1/2 the value of the phone ...... It's not worth sending it back. When the same happened with a Ulephone, they refunded me and I shipped the unit back at their cost. No more blackview phones for me.....
2023-06-17Helpful 1
ULUlefone★★★★★
Ulefone does not support their products…
Ulefone does not support their products the supposed waterproof phone when put underwater failed in a few minutes and was not salvageable.
They offered 68$ can for service when the repair shop would not even look at it without a 70$ fee. No exchange no refund. This was the 4th ulefone that I purchased for my company. I now but doggee phones, no issues and their Bluetooth is more reliable
2020-09-19
