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Jeffrey I

United States

1 Reviews
9 Reads
0 Useful

1 review

MassGenie

I Placed 2 orders with this company

I Placed 2 orders with this company. The order confirmation states that a shipping confirmation will be sent out within 2 business days. 4 business days later and yet I am the one that had to call. Their explanation was that I had written the contact email incorrectly. Really? then why did I get email confirmations in the first place. Moving forward, the orders were cancelled because the supplier did not front the posted price in MassGenie.com (im okay with that) though this is not the way to conduct business. However, why was I the one that had to call to find out. Not even an email sent. I'm still waiting on my refund which according to them will take 5 business days. If the refund is as complicated as they are..OH MY.. I'm in for a ride. BUYERS BEWARE OF PRODUCT PRICING IN THIS WEBSITE. DO NOT BUY FROM THEM. TRUST ME, ULL REGRET IT.

2019-09-12