unwilling to refund when cant deliver service
i signed up with one of their subsidiary, SelluSeller, for eCommerce Management, i paid for custom plan, to have 2 Xero integrations, and i was promised that it will be delivered within 2 months. but i was delayed over and over and over again. it has been more than 6 months, and nothing has been accomplished. my account manager, aditya, went missing for almost a month without getting back to me on any updates when i asked for a refund. he just gone missing. he only came back recently with a bunch of excuses, and still reluctant to refund me the money when they could not delivery their service. Anchanto Pte Ltd is a Singapore registered Company, and i will make a case with the Singapore authorities and also the Malaysian authorities to claim back my rights.