Order cancelled by rotimatic, but no notification or refund
I ordered rotimatic NEXT on 13th March 2026. The expected delivery date was 21st May 2026, but there was no response after many follow-up closer to the expected delivery date. The order# is 8174. After 21st May 2026, the expected delivery date was changed to 28-30th May 2026. The support person finally came back saying that they need some more unspecified time. When I check the order status, it was showing "Cancelled". When followed up again, now support person is saying in their system the order is still active, but still as of today I can see order status as "Cancelled". When it is cancelled by them I did not get any notification nor any refund. I ordered this based on my colleague feedback earlier and thought of an Indian entrepreneur and support them. Now I am in big trouble, the machine is not delivered and no refund.