I ordered 2 custom made personalized…
I ordered 2 custom made personalized baby baskets. My friends are having twins so I wanted to give them something special for each baby. Unfortunately on of the baskets I order I misspelled the baby's name. Her middle name is spelled 2 ways and I chose the wrong way. Totally my fault, but I emailed the company and they said they would fix the mistake for me. I was so excited, until I got the message that they had just shipped out the baskets and wasn't able to fix my mistake. My timing is always this good.... I of course had to order the one basket again and made sure I fixed my misspelling this time. I received another message 2 days after I reordered the 1 basket. The company noticed I ordered another basket with the correct spelling, and without me even asking they offered to refund me a partial payment for the basket I MESSED UP. This company is going to refund me some of my money for a basket I messed up. I received the 2 original baskets yesterday and they are beautiful. I know that the correct basket will be just as beautiful and will be here this weekend. I know this because the company has reached out to me to let me know that it has been shipped and that it is expected a few days after the original shipping date, but at the USPS issues not theirs. They just wanted me to know. I will be a faithful customer for anything I need personalized.