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mosab khair

France

1 Reviews
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1 review

Kidoriman

Kidoriman made the situation right

Updated Review Initially, I had a very disappointing experience with Kidoriman. The marketing gave me the impression that it was a premium American brand, but my order was shipped directly from China to Dubai. When it arrived, one of the pants was damaged and torn. At first, I was told I would need to return the defective item to the United States at my own expense, despite the product having been shipped from China. That felt unreasonable and made the return process seem unnecessarily difficult. Update: After I expressed my dissatisfaction and provided photos of the damaged pants, Kidoriman reviewed the situation and issued a full refund for my entire order without requiring a return. I genuinely appreciate this response—it was a respectful and customer-friendly resolution. While my initial experience with the product quality and return process was disappointing, I believe it’s only fair to acknowledge that the company ultimately made things right. I hope they continue improving their quality control and make their return policy clearer and more convenient for international customers.

2026-06-22