Difficulty with accessing the service and receiving a refund
Through one of Oliver Niño’s strongly advertised healing events, I’ve signed up for the Healing Circle, and paid $1592. However, I never received access to the platform despite three times writing to customer service who never responded. Then, I canceled the subscription within the Grace-period. For more than four weeks, I was desperately trying to get my money back, but Oliver’s team just stopped responding. I was worried because I found many accounts about terrible customer service and not returning customers money all over the internet. ******* However, now, the team leader of customer service was reaching out to me, and wrote a detailed explanation that there was a mismatch in their files which delayed my refund. We scheduled a phone call, and went over the case. A few hours later, PayPal notified me that a refund would be issued. Johnson also offered me three month for free, which I accepted. I was not prompted to change my review, and am doing this now voluntarily after the issue has been resolved nicely.