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Marc lang

France

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Gnomon Watches

I ordered a Seiko Samurai PADI and was…

I ordered a Seiko Samurai PADI and was told in an email that there would be no extra tax to pay, needless to say when I get my DHL shipping notice there's also a tax bill attached. I emailed Gnomon Watches and they said there's nothing they could do. I told them I would reject the watch and demand a refund, they then paid the tax. When the watch arrived it was stuffed in a generic Seiko box that was clearly not designed for the watch. I emailed them again to explain that I needed the original box as it was a special edition and therefore, so was the box. There response was that Seiko PADI special edition watches don't come in the 'special edition' PADI box, multiple other Seiko dealers said it does come with the PADI box. I insisted on having the box and as if by magic they informed me that they had one box left. The box was shipped out and I received another tax invoice! All in all a very poor experience. I would not buy from Gnomon Watches again or recommend them.

2026-06-24