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Peter Mistak

United States

1 Reviews
1 Reads
1 Useful

1 review

KGORGE

Read before you click "BUY"

For people looking to purchase product from KGORGE, read reviews before making this mistake. The product I ordered was 24x24 Outdoor Waterproof Sun Shade worth $240. After I made my purchase no confirmation email was provided until I reached out to them (over one week later) only to find out my order will get shipped out within 24hr and tracking number will be provided. Since that never happened, I asked KGORGE costumer service to cancel my order. 24hr later I was informed that my order was shipped. No idea why since I canceled the order. Anyways, I asked KGORGE to provide me return address so I can send back the product, instead I was offered $20 refund and advised to sell the product to someone I know. What these professionals didn’t notice is that I purchased the product using PAY-PAY and after I started a dispute, they immediately sent me return shipping address. Finally, a week later PAY-PAL after reviewing the case refunded my money and of course KGORGE sent me an email same day stating they refunded the money (BS) Sidenote: based on the web site the company is based in Texas but the package was sent from Beijing China. Wish they would add this small detail on the website. Regardless, interesting experience I want to share with all future KGORGE buyers.

2023-08-02Helpful 1