Terrible customer service post-purchase
The first order I tried to place was never confirmed and when I asked the customer service about it they couldn't help at all. I placed a second order (after checking my bank account to make sure no money had been taken) which still hasn't arrived. When I asked customer service for advice they couldn't tell me a thing about my order and seemed to be completely disinterested just telling me to wait longer. They used broken English and I really rhink they do not care about their customers. Very poor service, I just hope the item is good quality when it arrives. Although being a Christmas present, it's already too late.
