Dumb & long “verification” process even for Gold members
I’m using their service to buy ecoVouchers. They are quick to classify you as a “Gold” customer after a few transactions but it’s a nightmare to wait for their “verification” process all the time, every time. And this is after going through their “recommended” PayPal checkout with direct and instant debit of my debit card. They even went on to ask for credit card, passport, selfie etc. Even after all this is “verified” successfully, the next order goes into yet another 6 hour long “verification” process. Sad, stupid, dumb - call it what you want and it will match their concept of “verifying” each order. Once, after successful payment and a 3 day wait, they even said that they had run out of stock of the ecovoucher that was purchased and have no idea of when it would be restocked. That’s truly a mess!!