Their batteries are pretend Bosch - refund tricksy
Their batteries are shown cased in Bosch looking casing but not Bosch. I was told the word ‘replacement’ on their website makes this clear. There’s another word I used initially but they complained. They said they would issue me with a refund and it would take up to 10 days. When it didn’t come after two weeks they blamed ‘stripe’ / ‘your bank’ and said what happens subsequently to them ‘Issuing a refund’ had nothing to do with them. After all this, I’m unsure what happened. Initially I saw the account debit but now the only debit I can see was their currency charge for me changing my mind. So no debit/no refund to date. It’s also of concern that they seem oblivious to what happened or why. They are unequivocal they debited it and then ‘issued a refund’ aka ‘asked for a refund’ (not transferred the refund). I’m still concerned and wouldn’t recommend.