Dress had a smell and awful returns process
Do not use this company if you’re not 100% certain you’re keeping the order. Because if you have to return it is not easy at all and they are very unhelpful at giving back the full refund. For a start you will be returning to China which costs approximately £25 for one dress. So not only have you just paid for the items you’ll need to pay extra to return the items back to China. Also the company will not do anything about processing the refund for days and will offer a counter offer (50%) for a partial refund. All in all I have spend £190 including returning my dress and only to receive £56 refund! It’s a disgrace that you’re ordering from the Uk but returning to China!! What top me off to do this review, I have just received the package back in the post as no one was there to sign for the package! So the lady I have been emailing kept saying we need to wait until the parcel has gone through customs and if it doesn’t pass I would need to pay more on top of this. It’s definitely not worth the hassle and the quality of dress was not good at all! When I received the dress it was inside out and there was a fishy smell to the dress. So please try and avoid using this company, unless you don’t mind about losing money.