I ordered 2 items on 18th Jan but did…
I ordered 2 items on 18th Jan but did not receive them. I emailed the company but got no reply. I decided to seek help from PayPal but when I logged in on 2nd Feb I saw that there was a message in German about my order. It was from Kaus - Kunder service. My German was sufficient for me to understand that I needed to contact them at a different email address I did so on 3rd Feb. I received my items yesterday 4th Feb. Hope this helps anyone who has tried a different email address for this company.